Refund and Returns Policy
Welcome to Shadow Market! We want you to be completely satisfied with your purchase of our digital products. Please read our Refund and Returns Policy carefully to understand your rights and responsibilities when purchasing digital products from shadowmarket.ai.
1. Refund Policy
Due to the nature of digital products, all sales are final and non-refundable once the product has been downloaded or accessed. However, we understand that there may be instances where you may need to request a refund. Refunds may be considered under the following circumstances:
-
Defective Products: If you encounter any technical issues or defects with the product that prevent you from using it as intended, you may be eligible for a refund. Please contact us at contact@shadowmarket.ai with details of the issue, and we will investigate and provide a resolution.
-
Misrepresentation: If the product description does not accurately represent the features or functionality of the product, and you are unable to use it as described, you may be eligible for a refund. Please provide detailed information about the discrepancy, and we will review your request.
2. Returns Policy
As digital products are non-tangible goods, returns are not accepted once the product has been downloaded or accessed. However, if you believe that you are eligible for a refund under our Refund Policy, please follow the refund request process outlined above.
3. Contact Us
If you have any questions or concerns about our Refund and Returns Policy, or if you would like to request a refund, please contact us at contact@shadowmarket.ai. Our customer support team will be happy to assist you and provide further guidance.
4. Changes to Refund and Returns Policy
Shadow Market reserves the right to update or modify this Refund and Returns Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically for any updates.
Thank you for shopping at Shadow Market. We appreciate your business and strive to provide you with the best possible experience.
